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Privacy Notice for Wisconsin Well Woman Program

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.  PLEASE REVIEW IT CAREFULLY

Understanding Your Health Record/Information                                                        

Each time you visit a hospital, physician, nursing home or other healthcare provider, a

record of your visit is made.  Typically, this record contains your symptoms, examination and test results, diagnoses, treatment and a plan for ongoing and future care or treatment.  This information, often referred to as your health or medical record, serves as a:

  • Basis for planning your care and treatment

  • Means of communication among the health professionals who contribute to your care

  • Legal document describing the care you received

  • Means by which you or a third-party (insurance company) can verify that services billed were actually provided

  • A tool in educating health professionals

  • A source of data for facility planning and marketing

  • A tool with which we can assess and continually work to improve the services we provide
     

Your Health Information Rights

Although your health record is the physical property of the La Crosse County Health Department, the information belongs to you.  You have the right to:

  • Request Restrictions.  You have the right to request restrictions on certain uses and disclosures of your health information.  WWWP is not required to agree to the restrictions that you request.  If you would like to make a request for restrictions, you must submit your request in writing to the Privacy Officer of the La Crosse County Health Department.  We are not required to agree with your request.

  • Obtain a Paper Copy.  You have a right to receive a paper copy of this Notice of Privacy Practices at any time.  Copies of this Notice may be obtained at the Health Department and are also posted at our website at www.co.la-crosse.wi.us/health

  • Inspect and Obtain Copies.  You have the right to inspect and copy health information about you that may be used to make decisions about your plan benefits.  An Authorization for Disclosure of Confidential Information form will be completed when submitting your request.  We may charge you a reasonable fee to cover expenses associated with your request.

  • Request to Correct Health Information You Believe to be Incorrect or Incomplete.   You have a right to request that WWWP amend your health information that you believe is incorrect or incomplete.  We are not required to change your health information and if your request is denied, we will provide you with information about our denial and how you can disagree with the denial.  An amendment is available for you to use and submit to the Privacy Officer of the Health Department.   

  • Obtain an Accounting of Disclosures of your Health Information.  You have the right to receive a list of disclosures made for any other reason than for purposes of payment functions, health care operations or made to you.  To request this accounting of disclosures, you must submit your request in writing to the Privacy Officer of the Health Department.  Request for Accounting form is available to may this request.  Your request should specify a time period of up to six years and may not includes dates before April 14, 2003.  WWWP will provide one list per 12 month period free of charge; we may charge you for additional lists.

  • Request That You Be Informed About Your Health in a Way or at a Location That Will Keep Your Information Private:  You have the right to receive your health information, appointment reminders, followup, etc. through a reasonable alternative means or at an alternative location.  To request alternative communications, submit your request using the Confidential Alternate Communication Request form to the Privacy Officer of the Health Department.  Your request will be evaluated and we will let you know if it can be done.
     

La Crosse County Health Department Responsibilities

  • Maintain the privacy of your health information

  • Provide you with a notice as to our legal duties and privacy practices with respect to information we collect and maintain about you

  • Abide by the terms of this notice

  • Notify you if we are unable to agree to a requested restriction

  • Accommodate reasonable request you may have to communicate health information by alternative means or at alternative locations

We reserve the right to change the terms of this Notice and to make new provisions effective for all protected health information we maintain.  Revised Privacy Notices will be posted at our website at http://www.co.la-crosse.wi.us/health. Copies will also be available at the La Crosse County Health Department.

For More Information or to Report a Problem

If   you have questions and would like additional information, you may contact the Privacy Officer for the Health Department at 608-785-9723

If you believe your privacy rights have been violated, you can file a complaint with the Privacy Officer for the Health Department or with the State Secretary of Health and Human Services.  There will be no retaliation for filing a complaint.

How Wisconsin Well Woman Program May Use or Disclose Your Health Information

  • Treatment:  We may use your health information to provide, coordinate or manage your health care.  We will share your health information with others from your healthcare team including but not limited to, physicians, lab, hospital and emergency providers, rehabilitation therapy, pharmacy and others that may be involved in the delivery of care to you.

  • Payment Functions:  We may use or disclose health information about you to determine eligibility for plan benefits, obtain premiums, facilitate payment for the treatment and services you receive from health care providers, determine plan responsibility for benefits, and to coordinate benefits.  For example, payment functions may include reviewing the medical necessity of health care services, determining whether a particular treatment is experimental or investigational or determining whether a treatment is covered under your plan. 

  • Carry out Healthcare Operations:  We may use and disclose health information about you to carry out necessary insurance-related activities.  For example, such activities may include conducting quality assessment and improvement activities; submitting claims for stop-loss coverage; conducting or arranging for medical review, legal services, audit services, business planning, management and general administration.

  • Other Circumstances of Use or Disclosure

  • Information required by Wisconsin State or Federal law or valid subpoena

  • Disclosure to public health authorities for purposes related to preventing or controlling disease, injury or disability; reporting child abuse or neglect; reporting domestic violence; reporting to the Food and Drug administration problems with products and reactions to medications; and reporting disease or infection expose

  • Disclosure to health agencies during the course of audits, investigations, inspections, licensure and other proceedings related to oversight of the health care system

  • To coroners, medical examiners and funeral directors to assist in identification or determination of cause of death

 Required Authorization for Disclosure

Except as described in this Notice of Privacy Practices, we will not use or disclose your health information without written authorization from you.  If you do authorize us to use or disclose your health information for another purpose, you may revoke your authorization in writing at any time.  If you revoke your authorization, we will no longer be able to use or disclose health information about you for the reasons covered by your written authorization, though we will be unable to take back any disclosures we have already made with your permission.

Effective Date of Notice:  April 14, 2003
 

Updated: 03/02/2011

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